Ecommerce Coordinator

Excellent opportunity to join a small and dynamic Digital team - to support in all aspects of site maintenance, administration, trade performance and optimisation of Needleandthread.com - in line with brand vision and strategy.   

  Key responsibilities include (but are not limited to):   

• Supporting all new product and campaign launches: 

   

• Coordinating and collating product details from relevant departments pre-launch and supporting with copy writing where required. 

   

• Management of all product uploads and promotional activity, in line with launch deadlines.  

   

• Supporting onsite hygiene by removing discontinued products and redirecting as required.   

   

• Supporting the editing and publication of content on the website e.g. blog posts, information pages, lookbooks, reviews and content pages.   

   

• Optimising the onsite search experience; uploading synonyms and regularly conducting search term analysis.   

   

• Owning collection page merchandising across all store fronts, to improve conversion rate and product performance.   

   

• Management of all promotional codes - generating, testing and updating codes, hygiene checking live discount codes and updating (as required).   

   

• Responsibility for site maintenance and site hygiene, regularly checking copy, testing links.   

   

• Highlighting and raising site fixes and optimisation issues to third party and keeping on top of these issues until resolved.   

   

• Regularly updating assets on social channels such as Facebook, Pinterest and Twitter. 

   

• Assisting with email newsletter sends, including proof-reading, thorough testing, proof-reading, ensuring all credits are correct, and communicating deadlines to the wider Digital team.   

   

• Utilising reporting tools to review digital performance across all channels. Action trading decisions on a weekly basis as required.   

   

• Running weekly and monthly email reporting 

   

• Staying up to date with competitor activity and providing regular reports for the wider Digital team.  

   

• Research tasks as and when required, as directed by the Senior eCommerce Manager.  

   

• Supporting with all administration for the eCommerce team.  

   

• Attending agency calls on a weekly basis.   

   

IDEAL CANDIDATE : 

• Must have previous experience working within an office environment.  

   

• Must possess a basic understanding of all key digital channels and their importance to a fashion business.   

   

• Previous use of Shopify Plus, Google Analytics and an email service provider would be advantageous but not essential.   

   

• Sound analytical skills.   

   

• Highly organized and responsible, with the ability to multi-task and work effectively and calmly under pressure.   

   

• Ability to work on own initiative and prioritise workload.  

   

• Excellent written and verbal communication skills and attention to detail.   

   

• Commercially minded, digitally savvy.   

   

• Friendly and personable, with a can-do and consistent attitude.